There can be various reasons why it takes a long time to find an opponent in the Playzone. Please first try to increase the rating (Elo) range of your opponent. The wider the range the quicker you should be paired. It should be added that finding an opponent for increment time control games such as 4 min +2 sec or 60 min +30 sec usually takes rather long since those time controls are simply not too popular. On the contrary, an opponent for a 5-minute, 3-minute or 1-min game should be easily found in the blink of an eye.
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